These terms and conditions form a part of the agreement with Berenice Millan (referred to as BM in the following).

Release of Liability

  1. Except as expressly provided in the Agreements, BM makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the services negotiated, agreed upon and rendered. In no event shall BM be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, BMs entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to BM under this Agreement for all services rendered through and including the termination date.
  2. Events: Participants at events are held responsible for themselves and their conduct, during the events and outside events. You recognize it is your own responsibility to inspect the facilities within the property, to exercise good judgement, to Act responsibly and to obey all of BM and any of BMs staff oral or written guidance, instructions (including signage), and warnings.
  3. BM may refer clients to psychotherapy or other psychological treatment or doctors. It is the client’s sole responsibility to seek medical advice. Should the client continue to work with BM – simultaneously – it is out of free will. 
  4. BM reserves the right to refuse service to any Clients and/or Participants at Workshops for any reason.


BM will do everything possible to support you in achieving your own results and desired outcomes. You are responsible for the cause of all change in your life. BM will work with you to identify solutions and offer suggestions, options and advise based on BMs personal and professional experience, training and the information appropriate. You accept full responsibility for all decisions and courses of action. You as Client, agree and acknowledge that BM is not a psychological, health or legal professional. You understand that all action taken is performed voluntarily and is your own responsibility. Clients should seek independent professional advice before undertaking any physical, business or investment actions.

Intellectual Property

All material relating to Seminars, Events, Workshops, Trainings and Consulting with BM for which you are enrolling whether presented during, before or after working with BM, is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials. Any strategy, tools and methodology shared and developed with you will remain property of BM and needs to be verified before sharing, and can also not be shared with your clients.

Payment terms

Payment terms are as stated on invoice or within contracts and agreements.

Prices on offers are considered excluding VAT. In case your company is VAT registered in the European Union or European Economic Area we can provide our services based on reverse charge – excluding VAT. Please provide us with the VAT-registration number in advance of payment.

Prices are – unless otherwise stated – excluding costs for travel, accommodation, boarding and any other costs involved. Unforeseen additional costs can occur at the location (e.g., Local tax).

Release & Waiver for pictures and videos

As a participant of any event or seminar of BM, you grant the right for our photographers and videographers to take pictures and video of the event. if you show up in a picture or a video, you grant BM the right to use that picture and/or video in our marketing with your likeness in it.

Applicable Law

This Agreement shall be governed and construed in accordance with the laws of Switzerland, without giving effect to any conflicts of law’s provisions. The agreed place of jurisdiction is Zürich, Switzerland.

Seminars, Workshops, Retreats

Seminar enrollment

Seminar enrollment needs to be done in writing, or by booking on platforms (eg. Enrollment is binding. In case of late payment BM reserves the right to move your booking to another date, in case for example the seminar has reached full capacity – the payment date secures the booking, and is given advantage over the booking date.

Cancel and Reschedule Your Enrollment

Should you select to cancel or reschedule your enrollment for the event, after binding enrollment and/or before the event fee is due, we will charge a 50% fee for the cancellation. You can reschedule your attendance for free up to 4 weeks in advance to the event. All requests to cancel or reschedule your enrollment must be received by BM in writing, by email (email

Failure To Attend A Seminar

If you fail to attend a seminar in which you are enrolled then you will forfeit the full cost of that enrollment and a credit is not available. In case of sickness, death of close family members or other unforeseen circumstances, BM reserves the right to offer an alternative date for your participation, should that not be possible, BM will refund the fee, less an administrative charge.

Changes of Seminar

If for any reason we deem it necessary to change the seminar dates, venue, speaker, content, title or hours we may do so by notifying you in writing of the changes we make. In this case you retain the right to reschedule your enrollment without penalty. BM reserves the right to cancel any event, seminar or retreat without definition of reasons. In case you should not be able to attend the follow-up event, you are entitled to refund for the fee which is payable to you within 6 weeks after the event. You are not entitled to receive refund for any costs incurred due to cancellation.

Consulting & Training


All Consulting or Training Sessions are scheduled in advance either by booking link or by direct agreement between you and BM. If for any reason you cannot attend a scheduled Session you are fully responsible for informing BM and arranging an appointment at least 48 hours in advance, otherwise the session will be deemed forfeit. You are responsible for rescheduling via phone or contact (and receive reply) via email.

For full-day consulting sessions, cancellation is due at least 2 weeks in advance. Cancellation-costs that are involved need to be paid by you (flights, hotel costs).

In special cases (sickness, death of close family member, accidents etc.) an alternative date can be agreed on for no additional costs.


From the consulting perspective, BM promises the Client that all information provided to the BM will be kept strictly confidential as allowed by law. If the Client believes that the consulting is not working as desired, the Client will immediately communicate that to the consultant and both will take action to remedy the situation.

Changes to Agreement

BM reserves the right to change, modify or cancel any programs as considered necessary. Any such change will be made in consultation with the Client. If at any time wither the Client or BM believe the Sessions and agreement are no longer serving the needs of the Client they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions.

The Consulting or Training Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing Consulting/Training for a number of sessions, unused sessions due to quitting the program may not be eligible for refund, credit or transfer.

Speaking / Workshop Engagements

When booking On Berenice Millan for Speaking/Workshop Engagements the following Terms & Conditions apply:

Payment policy

50% of payment needs to be done 1 month prior to engagement, 50% of payment is done on the day of the engagement.

Photography, Audio and Video recording.

Photography, Audio and Video Recorders may be used during the presentation with permission of BM. BM will be provided with and may use for publicity purposes with a copy of all photographs, video and audio materials. If no photographer and/or videographer is provided by the organization, BM reserves the right to bring her own Photographer/Videographer and use the materials for publicity purposes.

Cancellation policy

If this engagement is cancelled by the organization or speaker agency, the following fee schedule will be in effect from the time notification is received at the office of NB.  Percentage of the fee due if the engagement is cancelled: 30 days or less before the engagement (75%); 31-60 days prior (50%); 61-90 days prior (25%); 91-120 days prior (10%).

Equipment, Speech content

Please secure an excellent sound system, beamer for visual presentation, and, if possible, a head-set. Please advise in advance the format the presentation should be provided (Keynote or PowerPoint). Please also advise BM if you plan to have someone introduce her on stage (information will be provided accordingly).

BM believes in continuous reinforcement of ideas is the best way to learn and she will offer an opportunity for participants to get in touch with her and or the opportunity to participate in a low-offer workshop. In case you wish for BM to cover or include specific topics in her speech or workshop, you need to notify BM at least 2 weeks in advance.

Contact Us

Berenice Millan


8123 Ebmatingen


Last updated on July, 2022. Terms and Conditions are subject to changes.